EDSA Terms & Conditions

Terms of Use

The Site is designed to provide a convenient, private and informative experience for consumers to purchase products for treatment of men’s erectile health. Accessible 24 hours a day, 7 days a week, edsa.com.au offers an easy and convenient method of ordering tailored products online, along with relevant educational information.

Edsa.com.au want each visitor to the site (“you”) to have a safe, pleasurable visit, so we have established the following terms and conditions so that we both know what to expect from each other. By using the Site you agree to be bound by the terms following. Please read them carefully. Your usage of the site indicates your acceptance of these terms and conditions. Your placement of an order also indicated your acceptance of these terms and conditions. You acknowledge you are not to share your personal log in details with anyone.

Information Disclaimer

All information supplied has NO WARRANTY whatsoever. Information and statements are not intended to diagnose, treat, cure, or prevent any disease.¬ No warranty is made that any information on or linked to this site is complete and/or accurate. All information contained on the Site, including information relating to medical and health conditions, products and treatments, is for informational purposes only. It is often presented in summary or aggregate form.

Professional advice is required for each particular medical condition and for dosages of products. When you purchase a product on edsa.com.au you agree you have been provided with professional advice only for the product you have purchased but take full responsibility for it’s side effects and results. You take full and total responsibility for what you do with this information, and any resulting outcomes from your actions.

Copyright and trademark notice

This site is owned and operated by edsa.com.au. less otherwise specified, all material appearing on this site, including the text, site design, logos, graphics, icons and images, photographs, graphics, typefaces and other material (collectively “Content”) as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws. Copyright © 2000, ALL RIGHTS RESERVED. All audio and video clips are the sole property of edsa.com.au or their respective content providers. All software used on the site is the sole property of edsa.com.au or those supplying the software. You acknowledge that the Site contains Content, audio and video clips and software that are protected by copyrights, trademarks, or other intellectual property rights, and that these rights are valid and maybe protected in all forms, media and technologies which exist now or are developed in the future. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without edsa.com.au’s prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Disclaimer and limitation of liability for products sold

Except as expressly stated herein, edsa.com.au makes no representation or warranties, either express or implied, of any kind with respect to products sold on the site. Except as expressly stated. Expect as expressly stated herein, edsa.com.au expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to merchantability and fitness for a particular purpose except for the ‘consumer guarantees’ outlines in the Australian consumer law (found at www.accc.gov.au). You agree that the sole and exclusive maximum liability to edsa.com.au arising from any product sold on the site shall be the price of the product ordered. In no event shall edsa.com.au, it’s directors, officers, employees and representatives be liable for special, indirect, consequential or punitive damages related to product sold

Disclaimer for use of site

You expressly agree that use of the site is at your sole risk. In no event will edsa.com.au, its directors, officers, employees and representatives, third-party content providers or the like warrant that the site will be uninterrupted or error-free. In addition edsa.com.au, do not make any warranty as to the results that may be obtained from the use of the site, or use of the information, content, service, or products provided through the site.

Further, edsa.com.au explicitly disclaims any responsibility for the accuracy, content, or availability of information found on sites that link to or from the site from third parties. We cannot be held responsible for the accuracy, copyright compliance, legality, or decency of material contained in third-party sites, and you hereby irrevocably waive any claim against us with respect to such sites.

Under no circumstances shall we or any other party involved in creating, producing, or distributing the site be liable for any direct, indirect, incidental, special, or consequential damages for loss of profits, good will, use, data or other intangible losses (even if we have been advised of the possibility of such damages) that result from (i) the use of or inability to use the site, (ii) the cost of procurement of substitute goods and services resulting from any data, information or services purchased or obtained or messages received or transactions entered into through or from the site; (iii) unauthorized access to or alteration of your registration information, transmissions or data; (iv) statements or conduct of any third party on the site; (v) negligent or wilful acts of edsa.com.au, its directors, officers, employees and representatives or (vi) any other matter relating to the site.

You agree to indemnify and hold edsa.com.au, and our directors, officers, employees and representatives harmless from any claim or demand, including reasonable legal fees, made by any you or any third party due to or arising out of the Content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms of Use, or your violation of any rights of another.

Your Account Obligations

You are responsible for maintaining the confidentiality of your code and registration and are fully responsible for all activities that occur under your password and registration. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. Edsa.com.au consider this registration Information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you.

You take responsibility of notifying edsa.com.au if your medical condition changes or any information you have submitted changes. You acknowledge you have met the requirements of a face-to-face consult with edsa.com.au prior to ordering your medication and any products. You take responsibility following the dosage instructions given to you by edsa.com.au.

Privacy Policy, Terms & Conditions of Sale

Payment is required prior to your consult. Initial consult is $220 and any follow-up consults are $110. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by edsa.com.au reserves the right to make changes to this site and these terms and conditions at any time. By ordering you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. You can easily be removed by either unsubscribing via the link at the footer of any marketing communications or contacting our Customer Service team and we will remove you from marketing communications. We may exchange personal information with our related companies and with third party service providers who assist us with payment, marketing, data processing, IT, archival, auditing, accounting, customer contact, legal, business consulting, banking, delivery, data analysis, document management, research, investigation, insurance, website and other services. Some of these third parties may be a location in Australia, USA, EU and other countries.

Order Acceptance Policy

Your receipt of an electronic or another form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Edsa.com.au reserves the right at any time after receipt of your order to accept or decline your order for any reason. Edsa.com.au reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. Edsa.com.au is a reseller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by edsa.com.au.


Edsa.com.au is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving a reason. Upon cancellation of an order, we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

Shipping and Delivery

EDSA ships products to the address provided by customers with Australia Post throughout Australia. We aim for 3-5 working day delivery although this can vary depending on your area code and the service provider. We do not take responsibility for late deliveries. Edsa.com.au may select an alternate delivery provider without notifying you if this provider offers a faster delivery service to your location.

If the customer is not home to sign for the delivery, it is the customers responsibility to collect the delivery on the same day as delivered to the post office stated on the collection parcel form.

Tracking is included on the delivery and signature is required on arrival by the customer for some products. Due to the nature of the products, EDSA does not take responsibility of the items if left at the post office.

Some products are sent in a cooler box to ensure the medication is kept cool. Collecting after the arrival date, or left for 3-4+ days outside of the freezer will reduce the potency of the medication. Edsa.com.au does not take responsibility for you items being left and losing potency.

EDSA will only replace orders when the order is proven lost in transit by the chosen delivery company. EDSA will not arrange redirection of mail.

Refunds & Returns

EDSAustralia does not allow for refunds or returns on our products due to the nature of the goods.

Change of Address

EDSAustralia does not allow for change of Address on our products due to the nature of the goods.


Prices are subject to change without notice. All credit cards are charged in Australian Dollars.

Order Cancellations

If items have been shipped, EDSAustralia reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

Delivery details times – sent via Australia Registered post (within a 7 day time frame). Some area codes may take longer than the 7 day time frame and is subject to Australia post.

What Information Do We Collect And How Do We Use It?

When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfil your order successfully. It also helps us in maintaining your account.

How Does EDSA Protect Customers Information?

When you place orders, we use a secure server. The secure server software Secure API PCI DSS security is used to ensure personal information and date is protected. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access.

Credit Card Details & Payment Gateway info

All credit card payments are processed securely through Secure Pay. Our payment options are safe and secure. None of your payment details are stored – this ensures you will be happy with the security of your transaction.

Limited purchase quantities

Edsa.com.au reserves the right to monitor and limit the purchase amounts of products at its sole discretion. Edsa.com.au reserves the right to restrict sales to a non-commercial level at its sole discretion. In such cases Edsa.com.au will reduce product(s) to what Edsa.com.au considers a non-commercial quantity.

Our Rights

Edsa.com.au may elect to electronically monitor areas of the Site and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Site; or (iii) to protect our rights or property or the rights of the users, our directors, employees, representatives, sponsors, third party providers or licensors. We are not responsible for screening, policing, editing, or monitoring such content.

Edsa.com.au may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us.

Your conduct

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site. You agree not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site.

Order acceptance policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Edsa.com.au reserves the right at any time after receipt of your order to accept or decline your order for any reason. Edsa.com.au reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.